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Complaints | Discipline
We earn trust by being accountable to the public. We protect the public by ensuring that our members meet high standards of professional conduct.
Protecting the Public Interest
Throughout their professional careers, CPAs of Ontario are subject to ongoing regulation and oversight to protect the public interest.
How Does the Complaints Process Work?
CPA Ontario reviews every complaint received. We correspond with the complainant and member to gather more information for consideration by the Professional Conduct Committee. The matter may be further investigated and could result in a referral to the Discipline Committee.Learn More
Public trust. We maintain it by treating all complaints seriously, investigating with diligence and, when warranted, conducting disciplinary hearings.Learn More